Software services
- Installing, updating and reinstalling Windows, macOS, Linux
- Office installation
- Operating system reinstallation
- Antivirus solutions and virus removal
- E-mail setup
- Data backup and recovery
- HDD / SSD cloning
- BIOS update
Hardware services
- PC / laptop dust cleaning (including thermal paste)
- Component fitting / replacement
- Desktop PC assembly
- Wireless router and network configuration
- Printer / scanner installation
In exceptional situations, errors and bugs may seem to have disappeared and then reappear shortly after being fixed.
The warranty period is 30 calendar days for software services and 90 calendar days for hardware services, both counted from the first visit, in which we commit to come back to fix or troubleshoot the computer or laptop with the same reported problem.
The warranty applies only to software or hardware problems encountered on a PC or laptop that was visited and repaired exclusively by our team.
The warranty is valid only once and can be used by phone, online support or an on-site visit.
We reserve the right to refuse to provide further support in case of irrational or inappropriate language or behavior.
No additional cost is charged, except for spare parts or the license of certain programs needed to carry out the repair.
Problems related to possible updates of the following operating systems are excluded: Microsoft Windows, Mac OS X or Linux.